Stop chasing symptoms and start driving sustainable performance gains.PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.More resources on this topic:Podcast: Reporting and Reviewing Performance On Demand Webinar: Accelerate Your Performance Blog: 5 Challenges of Embedding Control Charts in Daily Process ManagementPERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.Save the Date. 17th March 2026.The only improvement conference for practitioners, by practitioners. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. Explore On Demand >> Explore Distance Learning >>

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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