It’s the number one tool for understanding how your work works. And the great news – it can generate success in any organisation, across any sector.Join PMI Director Consultant Barry Byrne as he draws on his extensive experience of helping clients to improve their operations, to talk to you about the value of Process Mapping. The real win with this tool, he tells us, is the body of knowledge and understanding that’s brought together to create a clear picture, shared by everyone who works in the process, of how the work as it stands today is carried out.Listen out for Barry’s advice on how to make Process Mapping a collaborative event, building rapport, trust, and honesty to make a shift change improvement in how the work works tomorrow.Is this tool exactly what you need? Click these links to get going straight away:Flowcharts Toolbox: quick and easy step-by-step guides that help you use the tool5 Flowchart challenges you’ll want your team to know aboutCase Study: Establishing and Maintaining a Centre of ExcellencePERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.Save the Date. 17th March 2026.The only improvement conference for practitioners, by practitioners. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. Explore On Demand >> Explore Distance Learning >>

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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