Do you find it frustrating that there are people who could clearly benefit from your care who don't come in? Whether it's people who start care and don't continue, people who you meet who have problems you know you could help with who don't come in for care, or people who choose to get care but don't bring their kids in, it can be infuriating! I have been using a simple framework (emotion, logic, and urgency) to understand why people who do have care do what they do. It also explains what may be missing when they don't. Check out the details of Grow Your Tribe https://insideoutpractices.com/grow-your-tribe To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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