You nailed the consult.You delivered a clear report.They said they were in.But now they’re missing visits.Slipping through the cracks.Quietly dropping off.In this episode of The Retention Killer Series, Martin dives into the daily visit—the overlooked moment where long-term retention is either built… or lost.You’ll learn:Why “how are you feeling?” is the wrong way to startHow to rewire your flow to prioritise connection and valueWhy function-before-feeling changes belief systemsThe structure that keeps people engaged, long after the pain is goneRetention isn’t a script. It’s a rhythm.Here’s how to find yours.To learn more about the Difficult Situations online workshop https://unitedchiropractic.glueup.com/event/mastering-difficult-situations-with-martin-harvey-143579/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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