A satisfied customer is one who's happy with what they paid for. A raving fan is someone is SO happy, they can't help but tell everyone about you!We want the latter, right?Well in this episode, I share 5 tweaks you can make to crafting the kind of experience that turns your customers into raving fans.Enjoy :-) Sumantha____________________👋🏽 Hello! I'm Sumantha McMahon, and I've supported over 100 tutors and education business owners.As a teacher 'dropout' turned professional tutor, combined with my 20+ years as a business owner, I'm in it with you! Yes, I'm qualified too :-)My training leans on tried-and-tested methods that are completely tailored to our niche.Work with me to breathe life into YOUR definition of success:#1 Bespoke 1:1 MentoringHigh-touch 6-month programme for tutors who want to make their business more lucrative, in a sustainable way for the future, while protecting the impact they make.#2 The Tutors' MastermindThe leading membership for tutors that combines tailored training (live and recorded), a community of like-minded business owners and exclusive discounts.#3 The Group Class CourseGet lifetime access to this self-paced course designed to help you launch, grow and refine your group classes. Includes teaching ideas too.This podcast is recorded using Riverside. Sign up for your account here (free plan available)____________________Sometimes, I share links to resources and apps that I recommend. They are all based on my experience - if I don't love them, I don't recommend them. In some cases, I earn a small commission for my recommendation, at no cost to you.© 2024 Sumantha McMahon

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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