In this episode of the Veterinary Business Podcast, we're joined by Joe Chikarollo, VP of Sales at Chikvet and a seasoned SaaS leader in the veterinary and dental software space. Joe shares his deep insights into how automation—especially online booking—can streamline operations, improve client experience, and boost revenue in veterinary clinics. Whether you're running a solo practice or overseeing a growing group of hospitals, this episode covers how to build scalable workflows, reduce CSR burnout, and make smarter marketing decisions with real-time data. We also dive into the challenges and myths around implementing tech in a busy clinic, and how white-glove onboarding can make the transition seamless. If you've been wondering whether automation is worth the investment or if your practice is "too small" to need it—this episode is for you.

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