In this week's episode, we’re thrilled to welcome the brilliant Dr. Jess Moore-Jones, a vet with an unconventional career path and a passion for transforming veterinary practice cultures. Jess is the founder of Unleashed Coaching and Consulting, where she helps vet clinics build resilient teams and thriving workplaces. She shares her inspiring journey, from leading teams in animal shelters and zoos to becoming a business owner and consultant. Jess opens up about her mission to keep vets engaged and fulfilled, even in the face of professional challenges. We dive into important topics with Jess, including imposter syndrome, how to recognize it, overcome it, and thrive in your veterinary career. Jess also discusses the concept of the equal and opposite truth, explaining how embracing the complexity of decision-making can lead to better outcomes. In a fascinating conversation, she talks about choosing your suffering, explaining how we can control how we experience difficult situations by shifting our mindset. Next, we have a fantastic clinical chat with Lucy Williams (nee Hyams) and Katie Sherratt from Protexin. Lucy, a veterinary surgeon and Veterinary Technical Advisor, and Katie, an RVN, diploma holder in companion animal behaviour and training and Territory Manager, discuss how to handle behavioural concerns in small animal patients. This segment is packed with practical advice on navigating tricky conversations with clients and recognizing signs of anxiety in pets. Lucy and Katie talk about the best ways to address behavioural issues with clients, offering tips on how to approach sensitive topics like anxiety and behaviour in a way that fosters trust and collaboration. They also explain how to spot early signs of anxiety and other behavioural concerns before they escalate, and provide guidance on the tools and treatments available to support anxious pets and their owners. Check out some of the brilliant behaviour support and tools that Protexin offer: https://www.protexinvet.com/behaviour Dr. Jess Moore-Jones is passionate about creating positive change in veterinary practices through coaching and leadership development. You can learn more about her work at Unleashed Coaching and Consulting by visiting: https://www.unleashedconsulting.com.au/ Don't forget to rate, review, and subscribe to our podcast for more inspiring conversations with veterinary professionals.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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