Ryan Mason is the savvy Founder & CEO behind Luxe Brand, America’s leading luxury shoelace provider, of which has been featured on Good Morning America, NFL Network, Foot Locker stores, and on over 30 athletes and celebrities; and BizBuzz, providing integrated marketing automation software and services for over 250 small and medium-sized businesses. In each of these roles, Ryan is known as a disruptive force with an eye for setting new standards of excellence, and he never shies away from the opportunity to tackle new and interesting challenges. Ryan believes that people, process, and platform are the key elements to building a powerful business and he’s here to share the benefits of that approach with others. Access the transcript on our blog at https://voicesofcx.com/identifying-pain-points-to-carve-out-your-niche-ryan-mason/?utm_source=soundcloud&utm_medium=description Follow Ryan Mason on LinkedIn Follow Ryan Mason on Instagram Follow Ryan Mason on Facebook Follow Ryan Mason on Twitter Head to Ryan’s website to buy his book, The Digital Playbook Follow Worthix on LinkedIn Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn Follow Mary Drumond on Twitter: @drumondmary The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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