For this episode, we curated the best of Voices of CX Season 8 to find the ones that pushed our thoughts on CX in new and exciting directions. Our Picks (full episodes): Chelsea Kim – Pay it Forward with Empathy; a New Way to Bank: https://bit.ly/3Egl2BM Chris Wallace – Scaling Frontline CX Knowledge Throughout Your Company: https://bit.ly/3peZWPI Howard Tiersky – A Customer-Centric Approach to Digital Transformation: https://bit.ly/3sqyVuK Dan Gingiss – What Makes a Remarkable, Shareable Customer Experience?: https://bit.ly/3FcLv4l Leslie Short – Create a Company Culture You Can Be Proud Of with DEI: https://bit.ly/3q8PDMg 🟠Check out the video episode on our blog: https://voicesofcx.com/best-of-voices-of-cx-podcast-season-8/?utm_source=soundcloud&utm_medium=description 🟠Connect with the Voices of CX Follow Worthix on LinkedIn https://www.linkedin.com/company/worthix And Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn https://www.linkedin.com/in/marydrumond/ And Follow Mary Drumond on Twitter: @drumondmary 🟠About Voices of CX Podcast The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table. 📩Got something to say about CX or want to be featured on the show? Let us know! Email the Producer ([email protected]).

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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