Is your business maximizing the full potential of your HubSpot customer platform? In this episode of our unofficial HubSpot updates morning show, we awaken your awareness to the incredible tools and capabilities at your fingertips. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they explore the latest updates that could redefine your HubSpot experience. Key topics covered include: - **Editable Assigned Teams in Help Desk**: Change a ticket's assigned teams directly in the help desk workspace, correcting misrouted tickets and keeping team workflows aligned as tickets move through your support process. Join beta: https://app.hubspot.com/l/product-updates/?rollout=283890 - **Support Multiple Main Teams for Full Functionality**: Users can now be fully functional members of multiple teams with equal access to routing and workflows—removing artificial limitations for cross-functional and matrixed organizations. Request beta: https://app.hubspot.com/l/product-updates/?rollout=281936 - **Turn Off Tracking Per Marketing Email**: Override global tracking settings for individual emails, enabling internal newsletters, privacy-focused campaigns, and compliance-friendly communications without affecting your marketing analytics. Request beta: https://app.hubspot.com/l/product-updates/?rollout=281907 - **Formula Fields with AI Assist in Custom Report Builder**: Build formulas faster with AI assistance, common templates, and an expanded function library—transforming raw data into insights without exporting to spreadsheets. Learn more: https://app.hubspot.com/l/product-updates/?rollout=108887 - **Company Lifecycle Stage Properties**: Track company progression through your sales process with four new properties including date entered stage, cumulative time in stage, and more—finally bringing account-level reporting in line with contact tracking. Learn more: https://app.hubspot.com/l/product-updates/?rollout=263885 In addition, hear about mobile widgets and app intents for Breeze Assistant, the redesigned marketing event record page, and HubSpot deal to order associations with Microsoft Dynamics. By the end of this episode, you'll not only be equipped with actionable insights but also inspired to leverage HubSpot’s full potential for your business growth. Don’t miss out on these vital updates—watch now and elevate your HubSpot knowledge!

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related