Wake up, customer platform! Join Chris Carolan, Casey Hawkins, and George B. Thomas as they return after a brief break to cover ten HubSpot updates spanning workflow automation, AI-powered prospecting, tier expansions, and CRM integrations. In this episode, you'll discover: - **Email Workflows**: Learn how the now-public beta lets you trigger automation based on one-to-one emails in your CRM, and why it does not include sending emails from workflows. Join beta: https://app.hubspot.com/l/product-updates/?rollout=237982 - **Track Your Scheduled Sequence Sends and Inbox Limits**: See how the new chart helps sales reps monitor daily email usage and upcoming sequence sends to protect deliverability. Learn more: https://app.hubspot.com/l/product-updates/?rollout=290893 - **Add Line Items to Deals via Workflow Actions**: Discover how you can now automatically attach products and quantities to deals when a workflow triggers, eliminating manual deal setup. Request beta: https://app.hubspot.com/l/product-updates/?rollout=281984 - **Prospecting Agent Gets Smarter: Buying Signals and Contact Sourcing**: Explore the prospecting agent's evolution into an end-to-end outbound tool that detects buying signals and sources contacts from ZoomInfo, Apollo, and Surf. Request beta: https://app.hubspot.com/l/product-updates/?rollout=285059 - **Email Property**: Find out how the new email property type with built-in validation helps keep your CRM data clean with format checks and domain restrictions. Join beta: https://app.hubspot.com/l/product-updates/?rollout=285030 - **Custom Events Are Now Available to Pro Customers**: Learn how this former Enterprise-only feature now lets Pro customers track behavioral data across product usage, purchasing, offline interactions, and more. Learn more: https://app.hubspot.com/l/product-updates/?rollout=290914 - **Revert to Prior Revision in Workflows**: See how revision history gives you a safety net to restore earlier workflow versions when changes don't go as planned. Join beta: https://app.hubspot.com/l/product-updates/?rollout=285055 - **Take Action with ChatGPT: Update CRM Records and Access More Objects and Engagements**: Discover expanded write access and engagement visibility in the HubSpot connector for ChatGPT, including new objects and activity logging. Learn more: https://app.hubspot.com/l/product-updates/?rollout=251916 - **Assign Conversation Owner Update: New "No Owner" Option**: Find out how you can now automatically clear conversation ownership in workflows, returning work to shared views. Learn more: https://app.hubspot.com/l/product-updates/?rollout=281979 - **Credit Memos QuickBooks Online Data Sync**: Explore bi-directional credit memo syncing between HubSpot and QuickBooks Online, keeping financial records consistent across platforms. Join beta: https://app.hubspot.com/l/product-updates/?rollout=285040 Catch us live every weekday morning at 7:30 AM Central on LinkedIn, or listen anytime on Spotify or Apple Music!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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