Get ready to be inspired by the founder of NexGen, Ismael Valdez, as he joins us on this episode of Waste No Day Podcast. Originally planning to discuss productivity, we shift the focus to the importance of creating a great work culture. Ismael shares his journey from being kicked out of his house at 17 to building a multi-million dollar company. He emphasizes the significance of employee satisfaction and how it can lead to increased revenue. Fear should not stop you from making decisions, and even slow times can be overcome with consistent marketing efforts. Learn from their mistakes of growing too fast and not knowing their numbers, and the importance of reinvesting back into the business. Here's a breakdown of what to expect in this episode: Creating a great work culture and prioritizing employee satisfaction and success Valdez’s background and experience in the trades and learning from contractors Overcoming fear in business decisions and being decisive to achieve outcomes faster Consistent marketing and outbound calls to keep business going Importance of reinvesting back into the business and avoiding mistakes in pricing and employee compensation And so much more! About Ismael Valdez: Ismael Valdez is a man on a mission. As the owner of the #1 HVAC Company in Southern California, NexGen has grown to become an impressive family-owned and operated HVAC business by sticking to the basics… Superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. Ismael Valdez’s journey started as a young aspiring HVAC technician over 15 years ago, and he hasn’t forgotten his roots. Valdez believes in the family unit and treats every customer like they are part of his own. His continued commitment to fairness and dedication to core values has helped his business grow exponentially. It is undeniable that Valdez has made an impact on the HVAC industry. His drive to continually improve services and customer care, along with the support of his NexGen family, has led to an additional 10 locations across Southern California. Connect with Ismael Valdez on… Website: https://nexgenairandplumbing.com/ LinkedIn: https://www.linkedin.com/in/ismaelvaldez/ Connect with Waste No Day! Website: https://www.wastenoday.com Facebook: https://www.facebook.com/profile.php?id=100064230695791 Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737 Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ

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