Managing change is hard - either managing organizational change or managing changes in the technology or architecture. In this episode of the podcast we are talking with Caspar Jans from Software AG about the latter and how to implement and operate a program to manage change. Caspar is a high-energy, fast learning and broad-skilled professional (BPM, Business Transformation, Supply Chain, Logistics, Procurement and IT) with an above average interest in the human connection and functional excellence. He excels in connecting human performance with process thinking and improvement. His public speaking, facilitation and networking skills provide full support for his external orientation approach (never reinvent the wheel). We are talking about the following topics: Caspar’s background in a manufacturing organization and in consulting Management of change versus change management Four types of change Change request intake and the five roles involved in impact assessment and the ‘rule of ten’ when it comes to effort The management of change process How to manage the changes (the doing) Including governance and [org] change management How to manage and document changes in practice, so that you have things always up-to-date Process Mining in management of change An example of improvements by establishing a management of change process Please reach out to us by either sending an email to [email protected] or leaving us a voice message by clicking here. The full show notes, including graphics, further links, credits, and transcript, are available at whatsyourbaseline.com/episode16.

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