Text us your questions and thoughts!In #episode59, Monica Trivedi, Director of Global Customer Success at Building Engines is revealing her ways of showcasing customers’ wins and the impact Customer Success has on the overall organisation and customers.Monica gives us an amazing mini master class on:✨ leadership✨ how to be an invaluable CSM✨ how to lead with transparency✨ how to really create those impacts around you✨ how to exhibit the impacts of your teams to other departments within the businessConnect with Monica!*********About Women in Customer Success Podcast:Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.Follow the WiCS Podcast:Subscribe to my Newsletter WebsiteLinkedInMarija Skobe-Pilley, the Founder and HostInstagram: @womenincspodcastJoin the Women in Customer Success Network!Suggest a guest!*********Curated ContentIf you like this episode, you will also like:43 - How to Advocate for Your Team - Laura Lakhwara44 - Leading Customer Success Teams as a Hockey Captain - Natalia Piaggio51 - How to Productise Customer Success - Anu Dudhat54 - How can Anthropology Guide Your Customer Success Behaviours - Marieke Smits55 - Metrics in Customer Success - Apoorva Sudarshan58 - Importance of Industry Knowledge in Customer Success - Natalie White Talk to us! If this episode spoke to you in any way, head over to LinkedIn, write a post and tag Women in Customer Success Podcast and let’s talk! __________________________________________________About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow:Women in Customer Success Website - https://www.womenincs.co/podcast LinkedIn - linkedin.com/company/womenincs Instagram: https://www.instagram.com/womenincs.co/ Host Marija Skobe-Pilley LinkedIn - https://www.linkedin.com/in/mspilley/ Check out our Courses: The Revenue CSM - https://womenincs.co/the-revenue-csm

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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