Women in Customer Success Podcast

[WiCS PowerUp Spotlight] The Customer Success Talent Playbook

30 Mar 2026

Contributed by Lukas

Text us your questions and thoughts!March is a special time for celebrating women who lead. So what better time to spotlight six extraordinary women w...

150 - Building Customer Success Skills That AI Can’t Replace

11 Mar 2026

Contributed by Lukas

Text us your questions and thoughts!What if the fastest way to elevate your career is to get more human as you get more technical? We sit down with T...

It's Not You, It's Them: The Art of Being Tenacious and Not Giving Up

25 Feb 2026

Contributed by Lukas

Text us your questions and thoughts!What does the Renaissance have to do with customer success?More than you think.Caroline Lambie, Manager of Custome...

148 - AI And Empathy In Customer Success

04 Feb 2026

Contributed by Lukas

Text us your questions and thoughts!What happens when you move your CS career from London to Dubai and rebuild your playbook from the ground up? We t...

[WiCS PowerUp Masterclass S2:E4] The Future of CS: Biggest Takeaways from Pulse Europe

21 Jan 2026

Contributed by Lukas

Text us your questions and thoughts!What's Next for Customer Success in 2026? That’s the question we’re answering today.Welcome back to anoth...

147 - From Languages to Ops Leadership: Emily Nguema on Ambiguity, Influence & Growth

10 Dec 2025

Contributed by Lukas

Text us your questions and thoughts!Sometimes the fastest way to grow your influence isn’t chasing a bigger title,  it’s expanding your understan...

146 - From Intern At 40 To CS Leader with Adi Aloni

19 Nov 2025

Contributed by Lukas

Text us your questions and thoughts!What if the smartest move in your forties is starting over as an intern? In this episode, we sit down with Adi Al...

145 - From Vineyards to Tech: Dimple Athavia's Unconventional Road to Customer Success

29 Oct 2025

Contributed by Lukas

Text us your questions and thoughts!What does it take to leap from vineyards to tech—and thrive? In this episode, we sit down with Dimple Athavia, ...

[WiCS PowerUp Masterclass S2:E3] Preparing for AI and Agents

17 Oct 2025

Contributed by Lukas

Text us your questions and thoughts!WE ARE BACK with another Women in Customer Success limited edition episode, where we bring you an exclusive PowerU...

144 - Oversharing by Design: The Power of  Adopting the Mindset of Transparency

01 Oct 2025

Contributed by Lukas

Text us your questions and thoughts!We’re excited to welcome Linda Lipovetsky, Senior Principal Customer Advocacy Manager at Unqork, whose career jo...

143 - The Power of Layers: Building Bridges, Understanding Finance, AI & All That Jazz

17 Sep 2025

Contributed by Lukas

Text us your questions and thoughts!We’re excited to welcome Kelley Turner, whose journey from financial controller to SVP, Global Customer Success ...

142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor

03 Sep 2025

Contributed by Lukas

Text us your questions and thoughts!What makes a truly exceptional customer success leader?In this conversation with Cynthia Taylor, Senior Vice Presi...

141 - The 50/50 Career Rule: How to Grow Without Burning Out with Stephanie Robinson

23 Jul 2025

Contributed by Lukas

Text us your questions and thoughts!Leadership doesn't require a title but emerges when you inspire others, lead by example, and deliver value. W...

140 - The Art of Delivering Customer Value: A Masterclass with Liz Starling

09 Jul 2025

Contributed by Lukas

Text us your questions and thoughts!In this episode of the Women in Customer Success Podcast, we sit down with Liz Starling, Head of Customer Success ...

139 - The Power of Goal Setting: Building Your Path to Leadership with Lara Barnes

25 Jun 2025

Contributed by Lukas

Text us your questions and thoughts!We sit down with Lara Barnes, Chief Customer Officer at Crownpeak and a champion of authentic leadership, to unpac...

138 - From Fashion to Customer Success: Melissa Garcia's Inspiring Career Journey

11 Jun 2025

Contributed by Lukas

Text us your questions and thoughts!How do you pivot from fashion to a leadership role in Customer Success with no SaaS experience?We kick off Season ...

[WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact

02 Jun 2025

Contributed by Lukas

Text us your questions and thoughts!Welcome to another Women in Customer Success limited edition episode, where we bring you an exclusive PowerUp Mast...

Women in Customer Success Season 5 Coming Soon! [Trailer]

29 May 2025

Contributed by Lukas

Text us your questions and thoughts!NEW! NEW! NEW!We’re kicking off Season 5 of the Women in Customer Success Podcast!That means:- Elevating the voi...

Berlin Live: An inspiring Evening with Cara Benecke, Sally Stoewe and Pia Schümann-Hoppe

05 May 2025

Contributed by Lukas

Text us your questions and thoughts!Can you believe it’s been five years since we launched the Women in Customer Success Podcast?What started as a c...

[WiCS PowerUp Masterclass S2:E1] Revenue-Driven CS: Proving ROI & Driving Executive Alignment

01 Apr 2025

Contributed by Lukas

Text us your questions and thoughts!Struggling to prove the financial impact of your CS initiatives or translate retention metrics into revenue? Watch...

137 - A CS Recruiter's Guide to Finding Your Perfect Role - Swati Garg

19 Mar 2025

Contributed by Lukas

Text us your questions and thoughts!In this episode, I sit down with Swati Garg, founder and CEO of Melo Associates, one of the most recognised Custom...

London Live: An Intimate Evening with Daphne Costa Lopes

07 Mar 2025

Contributed by Lukas

Text us your questions and thoughts!In a beautifully set Hook’s office in the heart of London, Women in Customer Success hosted our first-ever live ...

136 - Leading with Grace: Client Success Strategies for Real Results - Patricia Awan

19 Feb 2025

Contributed by Lukas

Text us your questions and thoughts!In this episode, I sit down with Patricia Awan, a passionate advocate for customer success, lifelong learning, and...

135 - How to Transition from Recruitment into Customer Success - Ewa Zajac

22 Jan 2025

Contributed by Lukas

Text us your questions and thoughts!How can the skills you’ve learned in one job help you succeed in a completely different field? My guest is Ewa ...

134 - How Psychology led me into Customer Success - Emma Lampert

04 Dec 2024

Contributed by Lukas

Text us your questions and thoughts!How can a background in psychology and neuroscience shape a career in customer success?I had the pleasure of speak...

133 - How Appearance Shapes Professional Interactions - Alexandra Sagaydak

27 Nov 2024

Contributed by Lukas

Text us your questions and thoughts!What role does appearance play in shaping perceptions at work, especially in customer-facing roles? That's wh...

132 - How to Enable Others to Reach Their Full Potential - Nieves Canada

20 Nov 2024

Contributed by Lukas

Text us your questions and thoughts!How can you, as a leader, truly empower your team to reach their full potential? In this episode, we discuss what...

131 - Career Transition: Moving From Sales to Customer Success - Sara Arecco

13 Nov 2024

Contributed by Lukas

Text us your questions and thoughts!What's it like to move from sales to customer success? My guest Sara shares her career journey, how she moved...

130 - Overcoming Imposter Syndrome: How to Feel Confident as a Woman in Tech - Ashley Stamps-Lafont

07 Nov 2024

Contributed by Lukas

Text us your questions and thoughts!Ever feel like you’re not good enough, even when you know you’ve earned your spot?My guest, Ashley Stamps-Lafo...

129 - Building Relationships in PR and Customer Success - Pragya Dubey

23 Oct 2024

Contributed by Lukas

Text us your questions and thoughts!Pragya Dubey, Vice President of Global Services at Agility PR Solutions is my guest in this episode of the Women i...

128 - How to Own Your Career Growth - Angeline Gavino

16 Oct 2024

Contributed by Lukas

Text us your questions and thoughts!Are you saying 'yes' to opportunities that come your way?I had the pleasure of speaking with Angeline Ga...

127 - Transforming Customer Success with AI - Nádia Vieira

09 Oct 2024

Contributed by Lukas

Text us your questions and thoughts!What does it take to create great customer experiences globally? Tune in and hear about the latest innovative str...

126 - How to Lead Teams With Empathy While Still Achieving Amazing Results - Irina Vatafu

25 Sep 2024

Contributed by Lukas

Text us your questions and thoughts!How can empathy be a game-changer in leadership? In this episode, I had the pleasure of talking to Irina Vatafu, ...

125 - How to Transition From Academia to Customer Success - Charlotte Jupp

18 Sep 2024

Contributed by Lukas

Text us your questions and thoughts!Curious about what it takes to transition from the world of academia to an entirely new career in customer success...

124 - Career Advancement Secrets: Moving Up Within the Same Company - Rebecca Wallace

04 Sep 2024

Contributed by Lukas

Text us your questions and thoughts!Want to know the secrets to climbing the corporate ladder without ever leaving your company? In this episode, we’...

123 - How Diversity Shapes Thriving Work Environments in Tech - Parul Bhandari

28 Aug 2024

Contributed by Lukas

Text us your questions and thoughts!My guest in this episode, Parul Bhandari, shares her incredible journey from starting a career in customer success...

122 - How to Take Next Steps in Your Career? - Heelee Kriesler

14 Aug 2024

Contributed by Lukas

Text us your questions and thoughts!Are you ready to transform your career and achieve your career goals?With my incredible guest, Heelee Kriesler, wh...

121 - The Impact of Engaging in Customer Success Communities - Cinthia Silva

31 Jul 2024

Contributed by Lukas

Text us your questions and thoughts!Are you part of customer success communities?Are you curious about the power of communities in career growth?In th...

120 - The Most Underrated Communication Tactic: Playbacks - Fallon Relay

24 Jul 2024

Contributed by Lukas

Text us your questions and thoughts!How can playbacks help you perform better at work? Fallon and I talk about this underrated communication tactic th...

119 - Where to Start and How to Build a Successful Customer Success Function - Sara Masson

17 Jul 2024

Contributed by Lukas

Text us your questions and thoughts!Do you need to build a successful customer success function from scratch, but you feel overwhelmed and unsure wher...

118 - How to Progress in Your Career: The Strategies That Always Work - Eloise Salisbury

03 Jul 2024

Contributed by Lukas

Text us your questions and thoughts!Are you ready to transform your career and achieve the promotion you've been dreaming of? In this episode of ...

117 - The Secret to Building Successful Customer Success Programs - Erin Stavi

26 Jun 2024

Contributed by Lukas

Text us your questions and thoughts!What does it take to build a successful customer success program, lead with confidence, stay in good mental and ph...

116 - Get Your Customer Journey Mapping Right - Jennifer Peters

19 Jun 2024

Contributed by Lukas

Text us your questions and thoughts!Are you getting stuck while doing a customer journey mapping? Join Jennifer and me as we explore the mistakes to a...

115 - How to Drive Revenue as a Customer Success Team - Emma Aidanpää-Salmi

12 Jun 2024

Contributed by Lukas

Text us your questions and thoughts!Are you looking to drive revenue as a customer success team? With Emma, we talk about exactly that along with sett...

114 - How to Live a Big Life as a CS Professional - Melissa Bickford

05 Jun 2024

Contributed by Lukas

Text us your questions and thoughts!How do you live a big life and achieve your full potential, both personally and professionally? That's exactl...

113 - Tips For Transitioning CSM Teams into Commercial Roles - Therese Mucherie

22 May 2024

Contributed by Lukas

Text us your questions and thoughts!Is your CS team transitioning into commercial roles? Then this video is for you! Join us as Therese shares helpfu...

112 - Top Mistakes to Avoid as a CS Leader - Natalia von Oertel

15 May 2024

Contributed by Lukas

Text us your questions and thoughts!Latin America. Leading teams dedicated to serving these regions has further strengthened her ability to navigate t...

111 - How to Build Your Personal Brand Internally as a Customer Success Manager - Natasha Evans

08 May 2024

Contributed by Lukas

Text us your questions and thoughts!Are you looking for ways to boost your career growth and master the art of building a personal brand? Natasha Eva...

110 - How to Be Entrepreneurial and Strategic as a CSM - Giorgia Pedenzini 

01 May 2024

Contributed by Lukas

Text us your questions and thoughts!In this exciting episode of the Women In Customer Success podcast, I am joined by Giorgia Pedenzini, a Customer Su...

109 - How to Lead as an Executive: Skills, Style & Confidence Tips - Ursula Llabres

24 Apr 2024

Contributed by Lukas

Text us your questions and thoughts!In this episode of the Women In Customer Success podcast, my guest is Ursula Llabres, the Global Director of Custo...

108 - How to Press On as a Mom in Tech - Emilia D'Anzica & Sabina Pons

20 Mar 2024

Contributed by Lukas

Text us your questions and thoughts!In this episode, my special guests are Emilia D'Anzica and Sabina Pons, both mothers in Customer Success. Emi...

107 - How to Get Started with Digital Customer Success - Marley Wagner

13 Mar 2024

Contributed by Lukas

Text us your questions and thoughts!In this episode, Marley Wagner, a digital customer success consultant with a wealth of experience, takes you on a ...

106 - Breaking into Customer Success - Shannon Nishi

06 Mar 2024

Contributed by Lukas

Text us your questions and thoughts!In today’s episode, we will be breaking into Customer Success and how to stand out when applying for a job in CS...

105 - The Strategic Need for Customer Education - Vicky Kennedy

21 Feb 2024

Contributed by Lukas

Text us your questions and thoughts!Vicky Kennedy, Founder of Echtus, a customer education service, shares her insights on why it is important to stra...

104 - Crafting Your Career Path: How to Design Your Own Role - Nicky Feeney

14 Feb 2024

Contributed by Lukas

Text us your questions and thoughts!Nicky Feeney, ClickUp's global success enablement manager, shares her journey from account management to craf...

103 - Leadership Strategies: Empowering Teams for Growth and Success - Julie Fox

07 Feb 2024

Contributed by Lukas

Text us your questions and thoughts!My guest in this episode is Julie Fox - one of the Top 100 Customer Success Strategists, and one of the 25 Creativ...

102 - Advancing Women in Tech - Elizabeth Italiano

31 Jan 2024

Contributed by Lukas

Text us your questions and thoughts!In this episode, we join forces with Elizabeth Italiano, a Go-To-Market Expert and Founder of What Not To Do, to t...

101 - Designing Winning Retention Strategies - Kristen Gray Psychas

24 Jan 2024

Contributed by Lukas

Text us your questions and thoughts!Unlock the secrets to thriving in customer success and the nuanced craft of cross-selling with the insightful Kris...

100 - From Luxury Retail to Customer Success - Aurore de Saint-Exupéry

29 Nov 2023

Contributed by Lukas

Text us your questions and thoughts!Join us as we celebrate the 100th episode of the Women in Customer Success Podcast with a special guest - Aurore d...

99 - Dispelling Career Myths - Margriet Paagman

23 Nov 2023

Contributed by Lukas

Text us your questions and thoughts!This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vita...

98 - Succeeding with Humility and Customer Obsession - Amy Downs

08 Nov 2023

Contributed by Lukas

Text us your questions and thoughts!This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vita...

97 - Leadership Principles for Unlocking Career Growth - Jennifer Roderick

01 Nov 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, we sit down with Jennifer Roderick, an executive customer success leader. Jennifer takes us on a ...

96 - How to Develop Soft Skills for Thriving Customer Relationships - Shruti Sharma

25 Oct 2023

Contributed by Lukas

Text us your questions and thoughts!This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vita...

95 - The Impact of Targets on Customer-Centricity - Niki Clarke-Crossman

18 Oct 2023

Contributed by Lukas

Text us your questions and thoughts!Get ready to meet Nikki Clarke-Crossman, Global Head of Customer Success at Coherent. Nikki shares her experiences...

94 - How to Build a Resilient Mindset in Tech - Shanta Bodhan

11 Oct 2023

Contributed by Lukas

Text us your questions and thoughts!This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vita...

93 - From Research to Practice: Exploring Value-Creation in Customer Success - Dr Laura Elgeti & Dr. Katharina Prohl-Schwenke

04 Oct 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, we're talking to the special guests, Dr Laura Elgeti and Dr. Katharina Prohl-Schwenke. They ...

92 - Breaking Free from Information Overload: Embracing Self-Care and Reflection - Ashna Patel

27 Sep 2023

Contributed by Lukas

Text us your questions and thoughts!In today's episode, we have the incredible Ashna Patel joining us to share her insights on the power of journ...

91 -  Finding Fulfillment and Impact in Customer Success - Delia Visan

20 Sep 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, we welcome Delia Vishan - a pink-minded customer success coach and solopreneur.Delia shares her i...

90: Building the Strong Success - Sales Partnership for Revenue Generation - Dannah Vaughan

13 Sep 2023

Contributed by Lukas

Text us your questions and thoughts!What are the strategies for building strong partnerships with sales teams and aligning on growth plans for account...

89: How to Empower Women to Showcase Value and Revenue Growth - De'Edra Williams

06 Sep 2023

Contributed by Lukas

Text us your questions and thoughts!This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vita...

87 - Mastering Your Internal Brand: How Daily Actions Shape Your Career Path - Jenni Conner

26 Jul 2023

Contributed by Lukas

Text us your questions and thoughts!Join us for an engaging chat with Jenni Conner, director of Customer Success for EMEA and APAC at User Testing, as...

86 - From Fear to Fearless: Unleashing Effective Leadership in Customer Success - Rachel Provan

12 Jul 2023

Contributed by Lukas

Text us your questions and thoughts!Are you ready to unlock the secrets of effective leadership within customer success? Prepare for a transformative ...

85 - The Making of a Tech Leader: Embracing Growth, Balance, and the Power of Unknown - Star Hofer

28 Jun 2023

Contributed by Lukas

Text us your questions and thoughts!There's something incredibly inspiring about a person who dares to take a leap of faith in their career and l...

84 - From Niche to Mainstream: Digital Customer Success Programs - Angelika Marek

21 Jun 2023

Contributed by Lukas

Text us your questions and thoughts!Join me in this episode as I'm talking to Angelika Marek, Digital Customer Success Manager at Bazaarvoice. We...

83 - Reimagining Your Path: Embracing Career Transitions and Crafting a Lifestyle-Driven Vision - Bethany Ayers

14 Jun 2023

Contributed by Lukas

Text us your questions and thoughts!This thought-provoking episode is a must-listen for anyone looking to gain inspiration and insight on navigating c...

82 - Building Award-Winning Customer Education Programs - Naomi Worden

07 Jun 2023

Contributed by Lukas

Text us your questions and thoughts!I'm thrilled to have Naomi Warden, Director of Customer Enablement at OpenGov, join me on the show as we expl...

81 - Unlocking the Potential of Your Customer Success Career - Bhumika Arora

24 May 2023

Contributed by Lukas

Text us your questions and thoughts!Are you ready to elevate your customer success game? Join us as we dive into an insightful conversation with Bhum...

80 - From Battling Adversity to Empowering Teams - Karen Carroll

17 May 2023

Contributed by Lukas

Text us your questions and thoughts!Welcome to this week's episode of the Women in Customer Success Podcast, where we dive into the inspiring jou...

79 - How to Stand Out in Job Applications and Land Your Dream Role - Carly Agar

10 May 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to Carly Agar, the founder of Carly Agar Training Services, or, the career coach...

78 - The Secret to Crushing Churn and Building Long-Term Loyalty - Anita Toth

26 Apr 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I had the pleasure of speaking with Anita Toth, Chief Churn Crusher, about her incredible journey...

77 - From Classroom to Customer Success - Julie Raeder

19 Apr 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to Julie Raeder, Customer Success Manager at Dooly and a former special educatio...

76 - Tips on Navigating Career Growth and Breaking Through the Glass Ceiling - Mary Poppen

12 Apr 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to Mary Poppen, Chief Business and Chief Customer Officer at Involve.ai and auth...

75 - Top Skills for Different Customer Success Roles - Jolyn Isabelo

05 Apr 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to an absolute rockstar - Jolyn Isabelo, APAC Customer Success Leader at MongoDB...

74 - Tips on Preventing Burnout in Tech - Ejieme Eromosele

29 Mar 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm excited to bring a conversation with Ejieme Eromosele, General Manager of EMEA at Quiq. ...

73 - Starting out with Digital Customer Success - Kailey Killoran   

22 Mar 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Kailey Killoran, a Director of Customer Success at Loopio. Prior to transitionin...

72 - How to Progress from an Individual Contributor to a Manager - Elena Cocco 

15 Mar 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Elena Cocco, Manager of Customer Success at SafetyCulture. Elena has a special p...

71 - How to Prepare for C-Suite Conversations - Laura Kightlinger

10 Mar 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Laura Kightlinger, a VP of International Customer Success at Seismic. She leads ...

70 - How to Build a Customer-Centric Organisation - Kia Puhm  

01 Mar 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Kia Puhm, Founder and CEO of DesiredPath, a CX solution that helps companies be ...

69 - How to Level Up in Your Customer Success Career - Sally Hamdan

24 Feb 2023

Contributed by Lukas

Text us your questions and thoughts!In today's episode, you'll meet Sally Hamdan, Customer Success Manager at Asana. She's also an acti...

68 - Leadership Lessons from the Executive Suite - Julie Persofsky

15 Feb 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Julie Persofsky, Managing Director - Practice Lead for Customer Success at Winni...

67 - How to Position Yourself for Promotion - Erika Villareal

08 Feb 2023

Contributed by Lukas

Text us your questions and thoughts!In this episode, I’m talking to Erika Villareal - a Customer Success enthusiast, curious by nature, and a proces...

66 - Back In the Game - Marija Skobe-Pilley

06 Feb 2023

Contributed by Lukas

Text us your questions and thoughts!Announcing Season 3!  ⭐️⭐️⭐️Did you know when and why was the Women in Customer Success Podcast launc...

65 - How Can a CCO Normalise Motherhood in Tech - Jennifer Yorke

12 May 2022

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to Jennifer Yorke, Chief Customer Officer at Ometria. Canadian-born with a curre...

64 - What is Personal Growth - Nabeeda Bakali

28 Apr 2022

Contributed by Lukas

Text us your questions and thoughts!How do I choose guests for this podcast? There are so many incredible women out there whom I want to talk to and l...

63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim

30 Mar 2022

Contributed by Lukas

Text us your questions and thoughts!In this episode, we welcome Hadas Rahamim - Head of Customer Success & Business Operations at Exceed.ai, Genes...

62 - How to Lead by Example - Revathi Venkatraman

16 Mar 2022

Contributed by Lukas

Text us your questions and thoughts!In this episode, we welcome Revathi Venkatraman, Head of Success, APAC at Slack.Revathi is sharing her inspiring c...

61 - The Fundamentals of Customer Success - Jan Young

03 Mar 2022

Contributed by Lukas

Text us your questions and thoughts!In this episode, we're sharing the conversation with Jan Young, a wonderful customer success enthusiast, very...

60 - Community-led Growth - Isabel Ruiz

23 Feb 2022

Contributed by Lukas

Text us your questions and thoughts!In #episode60, Isabel Ruiz, Customer Education Manager at Insided by Gainsight reveals her ideas of customer educa...

59 - How to Get A Seat at a Table for Customer Success - Monica Trivedi

16 Feb 2022

Contributed by Lukas

Text us your questions and thoughts!In #episode59, Monica Trivedi, Director of Global Customer Success at Building Engines is revealing her ways of sh...

58 - Importance of Industry Knowledge in Customer Success - Natalie White

10 Feb 2022

Contributed by Lukas

Text us your questions and thoughts!In this episode, I'm talking to Natalie White, Customer Success Manager at Float.Natalie has been in Customer...