What do helicopters, humanitarian crises, and high-pressure hospital wards have in common? In this episode, we sit down with Jan Becker, CEO, helicopter pilot, midwife, and international educator, to explore the vital role of non-technical skills in high-stakes environments.From aviation to midwifery to emergency medicine, Jan unpacks Crew Resource Management (CRM), situational awareness, closed-loop communication, and how to lead without overpowering. We dive into decision-making under pressure, how to manage amygdala hijack, and why simulation training (and humility) might just save lives.Highlights include:The link between cockpit discipline and clinical calmWhy humanitarian medicine demands quiet confidenceHow to build collective efficacy and empower teamsTeaching others to lead without egoLearn more from Jan by joining us at our annual conference.⚠️ Please note: This episode contains occasional strong language.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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