How to Navigate Flight Delays

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WSJ Your Money Briefing 9 min 2 speakers 6 chapters transcribed 2 months ago
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J.R. Whalen 0:05
Here's your Money Briefing for Friday, July 29th. I'm J.R. Whelan for The Wall Street Journal. This summer was supposed to be a sort of party for the airline industry, with people returning to the friendly skies after being grounded by two years of travel restrictions. Instead, passengers have endured the very unfriendly experience of waiting around in airports for hours because of flight delays.
Jacob Passy 0:26
So traditionally, the rule of thumb was to arrive around an hour or so early for a domestic flight and two to three hours early for an international flight. Throw that wisdom out the window.
J.R. Whalen 0:39
The Wall Street Journal data and travel teams tracked flight delays and cancellations worldwide. We'll talk to WSJ travel reporter Jacob Passy about how early you should get to the airport and which airports are the best and worst after the break.
J.R. Whalen 1:00
It's summer vacation time and the living is easy.

How widespread were flight delays this summer and what data did the WSJ analyze?

J.R. Whalen 1:03
That is, unless you're flying to your destination. Chances are you found yourself nervously checking the time because your flight's been delayed and you're wondering if you made the right call. Well, the Wall Street Journal has tallied up flight delays over the past two months that have impacted millions of passengers at hundreds of airports worldwide. Our travel reporter, Jacob Passi, is here to discuss where the pain points are and how you can modify your plans to deal with the delays. Hey, Jacob, thank you for being here.
Jacob Passy 1:29
Yeah, glad to be here.
J.R. Whalen 1:30
So Jacob, flight delays aren't unusual, right? But it seems like it's all we hear about with regard to air travel this year. How bad has it gotten?
Jacob Passy 1:38
Yeah, it's gotten really bad.

How much worse are delays now compared with normal levels?

Jacob Passy 1:40
It's hard to underscore how bad it's gotten. Some data that the Wall Street Journal crunched from FlightAware, which is a flight data specialist, for most of the world's 100 busiest airports, they have had at least 20% of their flights delayed between June 1st and July 24th. That is one in five flights. So that is a significantly higher number of flights than we normally see delayed. So by delays, when we're looking at the FlightAware data, what we're talking about is the percentage of an airport's completed departures that arrived more than 15 minutes late at their destination.
J.R. Whalen 2:20
Wow. So what's causing these delays?
Jacob Passy 2:23
obviously, there's always going to be the perennial things like weather, issues at a specific airport that just come about naturally. Those sorts of things are still at play, obviously. But the biggest issue right now is staffing, both within the airlines and within the airports themselves. Staff levels are not where they're at to meet the demand that we're seeing. So we're not talking just about flight attendants and pilots. We're also talking about baggage handlers who TSA agents, folks manning the desks for checking folks in. Kind of at every stage of the flight process, staffing is not where it needs to be. And that just contributes to these delays piling up.
J.R. Whalen 3:06
All right. So the Wall Street Journal ran the numbers from FlightAware's research on this. And this is not a situation where being number one is a good thing. But which U.S.

What specific causes are driving the recent spike in flight delays?

J.R. Whalen 3:14
airports are dealing with the most delays?
Jacob Passy 3:16
Yeah, so among U.S. airports, number one is Chicago Midway. So not O'Hare, but the other major hub in Chicago. It was around 38% of their flights out of that airport were delayed. And then we're also seeing major delays at JFK International Airport in New York City and BWI in the Washington, D.C., Baltimore area. But you're not going to escape these delays by going overseas or leaving the U.S. Number one airport in the world for flight delays is Toronto Pearson International Airport in Canada. A staggering 57% of flights out of that airport are delayed, so over half. Similarly, Montreal Trudeau International Airport, also in Canada, over half of the flights there are delayed. The situation is also bad over in Europe.
Jacob Passy 4:08
Frankfurt, Charles de Gaulle in Paris, Munich, Amsterdam, Heathrow, you know, a number of airports in Europe are seeing delays in excess of 40% or higher.
J.R. Whalen 4:22
But to be sure, there are some busy airports that haven't experienced widespread delays, right?

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