Jacob Passy
speaker
580 appearances
9 recordings
1 series
first heard Sep 2017
last heard Jan 2025
Jacob Passy’s voice in public audio — every appearance, attributed to the second.
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Appearances
Upgrades are harder to come by these days.
So if you are someone with a high level of status looking to get a cheap ticket and then get upgraded for free, that's not a given.
People feel like they're not getting their money's worth like they used to.
For starters, a lot of the major airlines have changed up their loyalty programs in recent years.
They've put a greater emphasis on how much you spend with the airline or on their credit cards rather than how often you travel.
So for these like road warrior types who are traveling a lot for work and not necessarily booking themselves expensive tickets –
It's not as easy to climb that status ladder in these different programs.
And then also the cost of travel is pretty expensive still.
And they sort of say it's getting harder to justify that cost, especially to clients if they're, again, traveling for business rather than seeing what's out there and where they can get cheaper airfare.
One of the big changes we've seen comes with lounge access.
A lot of airlines have had to reevaluate who they give access to, how they limit access because lounges have become quite overcrowded in a lot of airports across the country.
It's not uncommon at some of the major hubs to have to wait 30 minutes, an hour or so to just get into the lounge.
So, you know, if that's one of those perks that you're relying on, it's harder to come by.
Also, upgrades are harder to come by these days.
The airlines themselves have been strategizing to get more paying customers into business class and premium economy seats.
So if you are someone with a high level of status looking to get a cheap ticket and then get upgraded for free, that's not a given.
And so when you start adding those factors up, people feel like they're not getting their money's worth like they used to.
What my sources told me is there's this shift going on where people are increasingly viewing air travel more like a commodity.
There's this idea that the experience really doesn't vary a whole lot from carrier to carrier.
And there's more of an emphasis being placed on just getting to your ultimate destination and not worrying so much about how you get there.
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