Episode 16: Stay True to Your Values and Create a Healthy Team Culture with Doug Palmer

How do you lead through a crisis?  Entering the month of March, we're closing in on one year of COVID-19 in North America.  If any event in recent history has tested a leader's ability to handle crisis it's been this pandemic and many business' rapid shift to virtual operations.  Leaders and teams across the board unexpectedly had to re-work how they did their work.  Amongst all of this chaos became crucial for leaders to remain balanced and find creative ways to maintain a healthy team culture.    Today's guest, Doug Palmer, has over 35 years of experience in Corporate and Commercial Banking, including an outstanding 32-year career with Bank of Montreal.    Doug has managed 350+ person teams and is very familiar with the delicate art of corporate relationship management.  Over the course of his career Doug has worked with companies of all sizes, from "micro-businesses" to large public companies, covering virtually every sector of the economy and in every market across the country.  This varied experience gives him a unique and valuable perspective as we COVID-19's impact on business management.  On this episode we discuss:  Crisis Management: Doug shares his 3 steps for addressing a crisis.  We talk fear-based vs. real crises and how falling for the former can weaken a team's trust in its leader.  Leadership as a journey: What makes a good leader and how to develop these skills throughout your career.  We contemplate the role of a leader in maintaining a healthy team culture and what exactly this means,  Sell From Love: Doug gives his take on my Sell From Love philosophy and we talk about where people struggle.  Most people can love their client – it comes easily and they understand why they should love their offer, but for some loving ourselves may be less obvious.  I can't wait for you to listen in and to learn how to stand in your leadership as Doug Palmer shows us his way.    PS: If you loved this episode, please head on over to your podcast app to rate and give us a review. We need your help in sharing the Sell From Love message with others.  Finka and the SFL podcast team appreciate you for listening and spreading the word.  PSS: Resources and references highlighted in this episode can be found on www.sellfromlove.com/podcast Ep 16: Stay True to Your Values and Create a Healthy Team Culture with Doug Palmer  appeared first on Sell From Love.

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