Your Brilliant Difference Podcast with Finka Jerkovic: Personal Branding for Career Advancement
Episode 27: Unlock the Secrets to Operational Efficiency with Susan Boles
25 May 2021
If you're an entrepreneur or manage a busy team you know what it feels like to not have enough minutes in the day. What changes would make your business run smoother? Do you need to expand your team and delegate tasks? What about setting up standard procedures operationalize workflows? Answering these questions is the start of unlocking operational efficiency. My guest today is Susan Boles. Susan is a Virtual CFO and Finance and Operations Coach for small businesses at ScaleSpark. She focuses on helping businesses get clear on their numbers and truly understand their inner workings at a deeper level so they can make decisions from a place of intention and purpose, instead of panic. Susan has over a decade of experience as a CFO and software consultant. She's also hosts the Break the Ceiling podcast, where she's breaking down unconventional strategies you can use to save time, boost your profit, and increase your operational capacity. Today we discuss: Fallacy of Team Expansion: We often think that increasing personnel will help improve team efficiency. But Susan states this is not always to case, in fact increasing team bloat can slow down workflow if proper systems aren't in place. eativity: Performing creative tasks can be daunting when starting from point zero. Susan talks about creating from a structure environment and how to funnel our creative energies efficiently. Sales Operations: Susan shares insight why first-time entrepreneurs will often want to hire out for their companies sales roles. She argues this is actually the last role you should give up doing. I can't wait for you to listen in and to learn to create systems that set you free as Susan Boles shows us her way. PS: If you loved this episode, please head on over to your podcast app to rate and give us a review. We need your help in sharing the Sell From Love message with others. Finka and the SFL podcast team appreciate you for listening and spreading the word.
No persons identified in this episode.
This episode hasn't been transcribed yet
Help us prioritize this episode for transcription by upvoting it.
Popular episodes get transcribed faster
Other recent transcribed episodes
Transcribed and ready to explore now
SpaceX Said to Pursue 2026 IPO
10 Dec 2025
Bloomberg Tech
Don’t Call It a Comeback
10 Dec 2025
Motley Fool Money
Japan Claims AGI, Pentagon Adopts Gemini, and MIT Designs New Medicines
10 Dec 2025
The Daily AI Show
Eric Larsen on the emergence and potential of AI in healthcare
10 Dec 2025
McKinsey on Healthcare
What it will take for AI to scale (energy, compute, talent)
10 Dec 2025
Azeem Azhar's Exponential View
Reducing Burnout and Boosting Revenue in ASCs
10 Dec 2025
Becker’s Healthcare -- Spine and Orthopedic Podcast