To Reception, or Not to Reception? That Is the Question!With special guest Linda VerguraThe front-of-house team is often underestimated, but they can be so much more than just button-pushers. They can become the heartbeat of your business, driving growth and ensuring that every client interaction is a seamless experience. But how do you know when it's time to bring someone on board? And once you've decided to hire, who should you be looking for?Jay, Marie, and Linda are diving deep into the world of reception, exploring the pivotal role this team can play in your salon or clinic. From the key traits to look for in a front-of-house superstar to understanding the real impact they can have on your bottom line, they'll cover it all.Get ready for strong opinions, spicy comments, and actionable insights that could transform the way you think about your front desk forever!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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