The First Time is the Most Important Time

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Recorded01 Oct 2020

Publisherfeeds.roseninstitute.com

Handlerec:4623881

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If a customer vomits in your restaurant, you'd better clean it up as fast as physically possible. There's zero chance you're selling another sushi platter until the sight, sound, and smell of the vomit are gone.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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