What Do We Mean by Humane Tech?

episode

Previously titled “What Do We Mean by Human Tech?” — renamed by the publisher on Aug 13, 2026

Your Undivided Attention 52 min 9 speakers 4 chapters transcribed 3 months ago
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What is the main topic discussed in this episode?

Aza Raskin 0:04
Hey everyone, it's Aza Raskin and welcome to Your Undivided Attention. Today, we're going to be doing something a little different, a kind of looking back to look forward. And to do that, we've invited the co-founder for Center for Humane Technology, along with me and Tristan, Randy Fernando, for this special episode. And what we're going to be talking about is really what we talk about when we talk about humane technology. We're going to be exploring seven principles of humane tech and the myths that they bust. So, hey, Randy, welcome to the show. Glad to be here. All right, Randy, so just really quickly, before we dive in, I think it's important that people hear just a little bit about your background.
Aza Raskin 0:48
Why should we be listening to you in this moment?
Randy Fernando 0:50
I started my career at NVIDIA, which was the best place for me given my background in computer science and computer graphics. I was a product manager for a bunch of different software products. One of the interesting things I did was I also co-authored some books, and one of them was the first book on the first hardware shading language for the first programmable GPU, which was sort of like early days in this path that has taken us to where we are today. I was also on the founding board of directors of the NVIDIA Foundation. And then I kind of got interested in the nonprofit sector. And so I ran a nonprofit called Mindful Schools that trained kids in how to pay attention, how to manage their emotions, how to cultivate kindness.
Randy Fernando 1:35
And we trained nearly a million kids and 20,000 teachers while I was there. And since then, I've been doing this work at CHT with you and Tristan for almost 10 years.
Aza Raskin 1:45
And I just want everyone to know because... Many people, of course, know Tristan's name and my name, but they don't know, Randy, as much your name. But every major moment of our journey through social media into AI, like you've been there behind the scenes at Social Dilemma for the AI doc. You're always there, always supporting. And I just want everyone... listening to know that. And Randy's been working on sort of like codifying a set of humane technology principles that we've been using since the very beginning. You know, the name humane comes, of course, from my father created the Macintosh project. He sort of called what it is to be humane, to be responsive to human needs and considerate of human frailties.
Aza Raskin 2:29
And why this is so important and why now is that, you know, when we used to look at social media, people would talk about all these separate problems. They talk about there's addiction over here and polarization over here and misinformation in that corner, over sexualization over here, hyper partisanship over here. And if you see the world that way as a collection of disconnected problems, then you're never going to solve any of them because different people can be working in different areas. The diagnosis is wrong.

What are the seven principles of humane technology?

Aza Raskin 2:57
It's like playing the world's hardest game of whack-a-mole. Instead, you need to get to the root of the problem and if you can name the root correctly, then you address that one thing and it addresses all the other things.
Randy Fernando 3:10
That's right. And the same patterns keep repeating. And the idea of this project was to say, wait, there's a way of thinking. There's a way of looking at the problem. There's a way of looking at the diagnosis behind the problem. And that same way of thinking guides you to the right answers. Like if you are building solutions, inside the current system, but also if you are imagining, hey, what would a good system look like? Like if we really wanted to do things right, these same principles will help you do all of that. So that's what we want to walk you through today.
Aza Raskin 3:42
And so we're going to start by taking you to our very first episode all the way back in 2019 with our very first guest, Natasha Daushol, who is a cultural anthropologist who conducted years of research in Las Vegas casinos.
Natasha Dow Schüll 3:56
Really, when I started this project, it was Las Vegas and casinos everywhere were in this real shift in design logic.

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