How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

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Zendesk Insights - Exploring the trends, technologies, and innovations shaping the future of customer service not yet transcribed

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Recorded17 May 2023

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Show notes

On this episode, we’re joined by Caitlin Keohane, Senior Vice President, Global Customer Advocacy at Zendesk, and Jared Loman, Vice President of Customer Experience at Kajabi. We explore the exciting potential for leveraging AI in the world of customer service and experience.

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