Pranking Mumma Di with fake hold music
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What is the main topic discussed in this episode?
You tapped it, so we're playing it. It's ZM's Brian Clint, the podcast.
How annoying is being put on hold when you just want to talk to a real person and you get put on hold and you get the awful hold music or even worse, the generic hold music?
Yeah, I feel like the generic's worse. You know like the computer generated one?
What frustration with hold music sparks this prank idea?
Yeah, the one that just kind of does the same loop over and over again and then you feel like you get caught in some different dimension.
The one I don't mind is that one that kind of goes... Oh, you like that? I don't think I like that one. Oh, okay.
I feel like, you know when the Simpsons go into that weird 3D mode? Yes, yeah, yeah, yeah.
I feel like that's where I go to. ASB has made the news today because they've reinvented hold music. You now get an option. You can choose between Kiwi classics, easy listening, or my preference, silence. Silence? No hold music.
So wait, so when you get put on hold, do they like say, these are your options?
Yeah, and then the computer says, say which one you would like to hear.
Yeah, right. When you were telling us about this earlier, I thought we could put this to the test this afternoon and we could call mum a die. Right. Well, we get Claudia to call Mama Di because normally the producers, they call people first and they usually say, hey, we'd love to get you on for this, but we're just going to put you on hold for a moment. Right, Claude? Absolutely. And so Claude will call Mama Di and then we'll put her on hold. And then I've got Sam who does the voicing here at ZM. So he's got one of those voices to voice this script, which will give Mama Di...
A fake on hold service.
Yes, a fake on hold service which will give Mama Di different options of what on hold music she would like and then we would really see what Mama Di's into.
Are you willing to deceive Mama Di, Claudia?
It wouldn't be the first time.
Then let's do it.
Hello. Hey, Di, it's Claudia. How are you? Oh, yeah. Claudia surviving, mate. Just. Oh, just. That's all we can ask, really. Hey, I'm Brinklin alive.
How did ASB's new 'choose your own hold music' feature work?
We've just got a really quick question. Is it okay if I just pop you on hold for a minute? Absolutely, mate.
No worries.
We'll be like a minute or two, but hang tight. Okay.
Hi, you've been put on hold at ZM. You now have an option for what hold music you'd like to listen to while you wait. Maybe it's the biggest hits from ZM's playlist. Classic rock from the 80s, 90s, but definitely not the 2000s. The greatest hits from the Bee Gees or the worst of Bree and Clint's Friday Okie. Please make your selection now by saying the option you'd like to hear most. ZM's playlist, classic rock, Bee Gees or Friday Okie.
Bee Gees.
Sing it, Di.
Is that the best choice ever? I feel like we had an inkling of what you'd choose. I hope you put a bed on it because I reckon you would have won.
Did you enjoy that experience of being able to pick what hold music you would like?
How do Bree and Clint plan to prank Mumma Di using fake hold options?
Oh, my God.
I thought to myself, this is a revelation.
Yeah.
This is going to break mould. It's going to kind of go into the big companies. And it has. Isn't it awesome?
Bee Gees, my favourite was just hearing you very faintly in the background.
Oh, look, that's absolutely made my day.
Not mine. Why didn't you choose to listen to our Friday Okie covers? We put a lot of work into those, Di.
Yeah, I know, I have heard them, but I tell you what, I needed a lift on a Friday and the Bee Gees are the way to go. There she is. Well, there you go.
All right, it gets the mum and I seal of approval.
You really made my day.
Oh, you're welcome. Sorry it's not baby news. I know that's what you're expecting the call to be about, but no baby news near.
Well, I just said to Brianna, two calls in, I was starting to panic. All right, we'll let you enjoy the rest of your whole music.
Take us out, mum.
Brie and Clint.
I'm going nowhere. Somebody help me. Somebody help me, yeah.
Hey, you don't have to share everything. Why spread bank accounts when online payment is enough for mobile pay?
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