A:I'd like to see the manager,please.I have a complaint.我要见经理，我要投诉。B:I'm the manager.What seems to be the problem,ma'am?我就是经理。有事吗女士？A:Did you have housekeeping check our room before we checked in?在我们住进来之前，你让你的客房管理人员检查房间了吗？B:Why?What is wrong?怎么了？有什么问题吗？A:The toilet is broken,and the water is not running in the shower.厕所坏了，淋浴器也流不出水来。B:What's your room number?I'm terribly sorry about the inconvenience.We'll move you into 2002 immediately.That's a suite,but we'll charge the regular room rate.Please accept our apologies.您的房间号多少？我对因此而给您带来的不变表示抱歉，我们马上帮您搬入2002房间。那是套房，但是我们只按照普通房间的价格收费。请接收我们的道歉。A:Certainly.Thanks so much for helping.当然，谢谢你的帮忙。

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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