A: Excuse me, can you help me? I would like to change rooms if possible. I couldn't sleep at all last night because the people in the room next to mine were making a lot of noise . Also, If at all possible, I'd like a room that doesn't overlook the street. Between the noisy neighbors and the highway outside, I didn't sleep a wink. 打扰一下，你能帮我个忙吗？如果可能的话，我想换个房间。昨天晚上因为隔壁房间的人老是大声喧闹，我根本没睡着。而且如果可能的话，我想要一个不靠街的房间。一边是喧闹不休的邻居，一边是外面的高速公路，我一晚上都不曾合眼。B: I'm so sorry to hear that, sir. Let me check and see what is available? what room are you in now?先生，听到这些我很抱歉，我来查一下有没有空房，你现在在哪个房间?A: I'm on the sixth floor, room 698. I've had so many problems with that room. Just this morning I called someone up to fix the light fixture in the bathroom, it didn't work, and it still doesn't work. 我在六楼698房间，这个房间的问题太多，就在今天早上我打过电话请人来浴室修灯架。它坏了，现在还是用不了。B: Oh dear...Well, it looks like we have a few rooms available. Can I put you in to a room on the 17th floor? It has a balcony, and it doesn't face the highway.奥，天哪....看起来我们还有几间空房。我把你安排到17层的一个房间好吗，那有阳台，而且也没有对着高速公路。A: OK, that would be very nice. What do I need to do to transfer?好的，那太好了，我需要办什么退换手续？B: Let me check you out of your old room. You'll have to sign here and acknowledge these changes and also the charges to your previous room. Then I can hook you right up for room 1780. 我帮你退掉旧房间，你得在这里签字，确认这些调整，还要支付以前的房间费用，然后我把你直接掉到1780房间。A: Hmm...I don't think these charges are right—can you explain them, please?哦....我认为这些收费是不对的，请你解释一下好吗？

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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