ACX team

team
1 mentions 1 recordings first heard Feb 2025 last heard Feb 2025 ↓1 vs the 12 months before

Team within Ada that coaches AI agents to improve performance

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Mike MurchisonThe MAD Podcast with Matt Turck · Farewell, Chatbots: AI Agents Are Taking Over Customer Servi... · 53:38 · Feb 2025
…Um and then because of uh what we call it coaching, it's uh one of the most powerful capabilities Ada has right now, is the ability for uh a the ACX team to just in their natural language uh coach their agent to improve so they can they can offer sp in specific instructions at a conversation level to behave this way differently next time and then…
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