chief experience officer
concept
1 mentions
1 recordings
first heard Mar 2025
last heard Mar 2025
±0 this month
Executive role overseeing overall customer experience strategy
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Moments
newest first · ▶ plays the momentJennifer Selby LongChief Change Officer™: Ensemble · #211 Jennifer Selby Long: Change Management Found Her—Now ... · 10:45 · Mar 2025
…That's been a real interesting space for us to work in because those chief experience officers have often end-to-end processes that include a great deal of technology driving the change, but it's all about getting the people to change how they work, how they think. In some cases, it radically alters and uplevel jobs.…
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