MCO

…I guess uh, you know, like what you pointed out, uh this was all triggered uh post MCO where everyone has, you know, has no other option except use their, you know, connectivity to get back to, you know, their work, uh the production processes and stuff like that.…

…You know, coming back to that idea of healthcare as a very emotive topic, a very emotive time in your life, that interaction with the MCOs.…

…And it really comes from that element where as the patient, the MCOs are the people that you make payments to, you pay your excess to them, and they're also the ones that tell you what you can and cannot get.…