Medallia in Podcasts
companyCustomer feedback software company providing analysis of customer and employee feedback.
Mentions Over Time
Mentions in Podcasts
So people have been well aware of the opportunity that Medallia and Qualtrics have owned.
I mean, I feel like it would have been hard to raise for just like a vanilla Qualtrics or Medallia competitor and just saying, like, pre-AI, like, we're just going to build SaaS, and we're just going to build a CRUD app and write software.
And just to go back to the earlier point, yes, Medallia went public in 2019 on the NYSE.
So Blackstone's global head of private credit, Brad Marshall, said on a conference call in February that Medallia had been, quote, underperforming, not because of anything related to AI, but due to what we believe to be execution-driven issues.
Medallia provides software that collects and analyzes customer and employee feedback for companies.
What does Medallia do?
So like other software companies, Medallia's valuation has been hit in recent months over concerns that its services will eventually be supplanted by artificial intelligence.
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