Aaron Lee
๐ค SpeakerAppearances Over Time
Podcast Appearances
We also have an outbound SDR as a service.
So people tend to play a mix of these services when they start using us because they want us to be the one-stop shop to handle inbound, outbound, omni-channel, 24-7.
Actually, we're not at that level yet because one of the parts that we are blending between AI and the human is the human cost is significant.
So I would say our gross margin is 60% plus.
That's a 6-0%.
Yeah.
That's not terrible.
Oh, I think we can actually get to about, like, if we are lucky, we probably can get to 5,000 to 6,000.
Actually, more than that.
Let me see.
We are doing, I think like a few months ago, we crossed $20 million ending run rate.
Yeah, but like a thousand is actually close to it.
It's a blending between different services.
So like we have, let's say the outbound one, people are paying like thousands of dollars because they're using us as more like a SDR as a service team.
For the chat, it's a lower one because like the ASP is actually lower.
I think most of them are actually going from one service to another service.
like cross-selling.
Another one is like, we're actually adding more kind of features.
So people actually paying more to upsell.
And also we're attracting businesses that are more mature, like meaning they actually have higher call volume, higher chat volume.