Alex Ormerod
speaker
37 appearances
1 recordings
1 series
first heard Jan 2026
last heard 13 Jan
Alex Ormerod’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.
Appearances
and add-ons that Bart might be interested in without our um concierge and guest services team having to do that again from scratch repetitively.
I think everybody should be looking at this right now and 2026 is kind of earmarked because we're already seeing personalization really coming to the fore with the you know with the fast acceleration of um AI technology.
Yeah and you know there are well documented um there's a lot of well documented research around travel trends now leaning towards unscalable experiences.
So people
people wanting to do things that feel genuinely unique to them and not simply being uh sure yeah replication of what they've seen hundreds of other people do on Instagram.
Yeah.
Sure.
Yeah.
It's the most important thing for any property management company, no matter whether they're managing five properties or five hundred.
Everyone's collecting guest data and they're collecting property data.
So it comes down to how good are your systems around managing that data so that you know you have fast access to it without really having to look it up.
And you know, you find your kind of post AI type technology already leaning in
Oh yeah.
Oh
Um so this is you know
Our view is how do we lean into the guest data more to bring those two things together?
Yeah.
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