Alexi Venneri

speaker

249 appearances 1 recordings 1 series first heard Jul 2026 last heard 24 Jul

Alexi Venneri’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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Living Your Legacy · How Customer Experience Becomes Your Competitive Advantage · 24 Jul 2026 podcast

And it'd be like 17 pages and no one's doing that.

Or if you didn't wait for that, or you had a really bad experience, review sites popped up before we built the survey.

And so some people that were really upset, and maybe rightly so, would go leave a bad review.

is that one out of 500 consumers with that business, right?

What about the other, you know, 499 consumers that had a great experience?

So we kind of wanted to tell their story.

And I think you touched on it.

Like I am a storyteller, you know, from, from early on too.

Sure, and by the way, I love our day-to-day.

Thank you for interviewing me and learning about our story and the company.

It's been awesome.

I don't know.

I think that it goes back to when I was a kid and, you know, I'm a Gen X. We kind of had to take care of ourselves.

And I always appreciated when you visited a business or a teacher took time with you, right?

Like it made an impact.

For sure, if I'm going to spend my time or money, even myself as a consumer,

I wanna have a great experience.

And I think so often we all get wrapped up in our own business or lives that maybe you don't take the time to really think about how you can stand out from the pack.

And if we can use technology today, which we can with AI to really make a difference, but still make it personal.

And also by doing that, we can free up the humans in these businesses to sit and have time like this, like what a luxury.

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