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Amit Shanbhag

๐Ÿ‘ค Speaker
228 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

No, I mean, if you don't take growth into consideration, right?

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So you just say there's no growth.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

And if you then try to calculate churn, then obviously it is still negative.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

But some of it is being offset by the fact that people will go into higher, both go into higher retail brackets, as well as some people can go into API.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Go ahead.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Go ahead.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

No, it would have been lower without the, it's negative churn technically, right?

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So without the negative churn.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So at this point.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Yeah, I would say that our, you know, if we could afford to spend, considering the lifetime value of the customer and everything, we could spend like in a $10 to $30 range.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

We would, our $0 to $30 range, we would be fine.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Yeah.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So the lifetime value is approximately, let's assume it's 70.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So the average customer lifetime is about six months.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So 60.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Yep.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

Yeah, and the reason I say that is because our current customer acquisition cost is approximately, you know, is less than $30, right?

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

It's not free.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

salary, headcount, and the fact that, you know, with the freemium model, you have to end up giving some amount of free value to acquire a user.

SaaS Interviews with CEOs, Startups, Founders
EP: 465: 120,000 Customers, About $200k MRR, $10M 2017 ARR Goal with RocketReach.co CEO Amit Shanbhag

So that's how the customer acquisition costs.