Amjad Masad
π€ SpeakerAppearances Over Time
Podcast Appearances
Yeah, bullshit work.
There's actually a book called Bullshit Work, and it's like by David Graeber.
And it talks about how like most of the economy is kind of bullshit work.
I mean, if you think about it, you know, post-industrial revolution, we created a world where machines were doing a lot, but not enough.
And humans had to step in and act like machines, right?
And so if you look at any office job, most of the time they're doing things that are easily automatable.
They're putting data entry in Excel sheets.
They're repeating the same process time and time again, and they know it's automatable.
Or they're sending the same sort of email or they're doing the same kind of marketing.
And you could say, okay, you know, we can get an AI system to like replace that person.
But there's going to be more work to be done, not less.
Because, you know, you get more revenue, get more users.
You're going to have different challenges, different operational things you should do.
So it's a hamster wheel.
But we can go much faster now.
And the way to look at AI and jobs is how can I upgrade my workforce to
for them to become generalist business people that can wield AI for the benefit of our customers on our bottom line.
And we see it in a lot of our enterprise customers where the most ambitious people are creating billions of dollars of value for their company.
So there's every company out there, every tech company for sure, there are people that are closest to the customer
that feel that they have ideas that could make more revenue for the business, but they're often blocked by engineering.