Amjad Masad

And even if there's like some

process in between that you're doing some transformation in the data that you're doing, you can also have the AI do that.

So, for example, like...

Every company has this person that's called the deal desk person, every B2B company especially.

And the deal desk person is responsible for generating quotes to give order forms to give salespeople.

So the salespeople put in the deal...

content in Salesforce, the deal desk person pulls it from Salesforce, puts it in a PDF, and then like post it to like Slack or some other chat group.

They talk about it, they send it to the client, the client gives them feedback, they go, they regenerate that.

And a lot of companies end up hiring a lot of people doing just that.

Like, you know, there's also entire complicated software systems that people pay hundreds of thousands of dollars for called

quote configurators, right?

So we hired a steel desk person and she automated all of that.

Every time we get a new deal in a CRM, there's an AI that generates the order form directly, posts it in Slack.

The salespeople take it like, you know, they send it to the client, they get feedback.

In Slack, they give the bot feedback

feedback on the thing.

It kind of updates it and they send it back.

So a lot of that used to be manual copy pasting things and putting that from Excel to Word to CRM.

So anyone listening to this, working at a company, if you want to get a promotion, just look around you and see what people are copy pasting data around.

And you can build a bot or you can build an AI or you can build a piece of software that can automate that.