Amy Wigdahl
speaker
143 appearances
1 recordings
1 series
first heard Jan 2026
last heard 19 Jan
Amy Wigdahl’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.
Appearances
During these moments versus like, yeah, like you said, like a robot or like I'm spying on you type of thing.
And, and in order to do that correctly,
it's really about like understanding these segments like specifically.
And, and that actually leads into the next kind of trend.
That's just like, you know, if you could have picked a segue, you just got one, you know, but it's like, it's so great because that's kind of where everything is going.
So, you know, the next trend essentially is that there are, you know,
banks are under profit pressure, like every other type of business, right?
And what it's really doing is forcing banks to shift from this kind of broad strategy, kind of a one size fits all to precision.
And that's making kind of this deep customer understanding
Exactly what you were just asking, just absolutely essential.
And let me unpack this a little bit because this one's kind of interesting.
So banks, you know, are really showing that they can't rely on strategies of the past to drive growth.
Right.
Where it's just kind of like, you know, a blanket strategy.
Right.
And there is extreme profit pressures in these next couple of years pushing them to what McKinsey recently stated as a precision toolbox.
And what that means is serving like very specific segments, journeys, and needs with very targeted experiences.
Again, not those blanket strategies.
So kind of what's what's happening out there, obviously.
So going back to McKinsey, they were talking about how 2026 is bringing the reversion to the mean, which means that banks will.
Showing 41–60 of 143 · page 3 of 8
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