Andy Frisella
๐ค SpeakerAppearances Over Time
Podcast Appearances
It's sometimes just me and you.
It's just a standard.
Yeah.
You know, and, you know, it's a reflection of the standards that we have in society.
Yeah.
And it's all for profit.
And what you don't realize is that people will actually pay more for experience than...
So there becomes a point of diminishing returns with that.
Minimizing it to the point where it's total shit is not the way you wanna minimize it.
You wanna minimize it and streamline it for profit
to the point of where the customer really doesn't notice the dip in experience, right?
Like for example, like you mentioned the meals, okay?
We all know how they serve the meals on the airlines, right?
Everything is set up for assembly line.
It's like worse than hospital shit, all right?
That's a whole nother discussion.
For the amount of money that people pay for insurance, they should be getting great food in the hospital.
But anyway, when you...
You could easily present the food differently to make the perception of higher quality, but they won't do it because they make two cents more or 10 cents more per meal
doing it the way they do it.