Andy Penn

Typically, an organization is functionally orientated.

However, most of the things as an organization you're trying to deliver are actually horizontal.

You're trying to deliver new solutions to customers or deliver new systems.

And so they're cross-functional in nature.

And so typically what tends to happen in the planning sense is you identify your strategy, you plan the things you want to implement, which are cross-functional.

And then you hope that the functional teams are actually going to apply their resources to their bit of implementing.

What actually you do in Agile is the Agile system effectively controls that process.

It controls the allocation of resources.

So when you make a decision at a cross-functional level, the actual system ensures that the resources are allocated to it and the functional teams

leads if you like can't resist that and so the mechanism actually makes that happen and we implemented agile because philosophically we thought it was the right thing to my point is just to understand what's going on if you can better align the allocation of resources people money and emotion to the cross-functional initiatives the more you can do to mechanistically make that happen the easier you will find the transformation

On the culture point, I'm a firm believer that culture is a function of the things that you do and say every single day.

It's not some abstract sort of concept.

And I think often organizations and teams, they work on the business of business, and then they've got this sort of second stream of work over there, which is called culture, and we'll implement a bunch of things on culture.

but actually culture is a manifestation of how you do business.

So for example, if you say that diversity is important,

But then every single day, the decisions that you make on a project or in how you organize yourself are not supportive of diversity.

You're just sending a different message.

And so for me, I was more focused on the way in which we did things, which would then lead to the manifestation of our culture than I was about defining the culture that we want.

And then the other thing that we were touching on was senior leadership.

Working with the senior team is obviously something that's