Annie Gasparro

speaker
127 appearances 3 recordings 1 series first heard Feb 2020 last heard Jul 2021

Annie Gasparro’s voice in public audio — every appearance, attributed to the second.

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Some companies are actually doing corporate layoffs or cutting back on their marketing and advertising.
On the restaurant side, we've seen an increase in investments in automation.
It might not be extreme, but things like ordering kiosks so that they can save on labor costs.
That's something that really helps restaurants if they feel like they can't raise their prices.
Some companies are doing both.
They're raising their prices, they're cutting their discounts, and they are also cutting costs internally.
You're seeing a variety of these different methods being used because inflation is higher than many of these food makers have seen in at least a decade.
The CEO of that company told us that his phone's just been ringing off the hook as restaurants come back from the pandemic and try to battle this inflation.
Many retailers are kind of reverting back to the over-the-phone human judgment calls and conversations, and they're making adjustments to their plans in real time.
The retailers and everyone along the supply chain has been working so hard to eliminate any excess in the supply chain.
They figured out that having extra inventory just sitting there is money that's being wasted.
So they decided to eliminate that and they cut all the slack out of the system and that boosted profits in the last two decades, but it did not help prepare for a surge in demand like what we've seen through this pandemic.
Many retailers are kind of reverting back to the over the phone human judgment calls and conversations and they're making adjustments to their plans in real time.
It's no longer the super sophisticated algorithms that are doing the demand forecasting because the pandemic really proved that they were not sophisticated enough to predict what this would cause.
In the past, when there's something like a hurricane or a blizzard, it's in a certain region.
So all the resources in the rest of the country are just diverted to serve that region that's impacted.
And the nationwide scale of this is just something that our supply chain could not withstand.
The good news is that it didn't entirely collapse.
It's still working and factories are still running and trucks are still driving and food is still getting put on the shelf.
It's just not as fast as the demand.
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