Arvid Kahl
speaker
22,801 appearances
96 recordings
1 series
first heard Aug 2024
last heard 3 Apr
Arvid Kahl’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 23 in all, peaking in Jan 2026 with 5.
Appearances
And all of a sudden you've just wasted a couple months on an assumption.
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So either way, we have a problem here.
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And that's what I would rather see a conversation.
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Around than just the whole improve 1% every day.
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Talk to people, have one chat with a customer every day.
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Or the prospect with somebody in your market.
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That's so much more interesting than improve one percent every day, is have one conversation every day.
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The actual improvement that can be gained from a real interaction with somebody in your market, somebody who will give you their honest, unfiltered opinion, that beats a small feature change or a small additional landing page copy change significantly.
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Because if you actually interface with people
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365 days a year, your people, right?
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You will get to a point where you can speak their language.
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And that's important.
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You understand what words they use, how they communicate, what they say, what they don't say, what they know, what they might not even be aware of.
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You know what education levels for the particular field that you're in, what they're interested in, what they lack, what they have too much of, what they use, what they don't use, that kind of stuff.
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But crucially, you understand the why.
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And the how behind all of the things that people do.
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You get this understanding of what their needs and requirements are, both the ones that are made explicit when they tell you that they need something, and then the implicit ones that they just assume to be there.
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That communication with the customer, I think, is way more important than minimal gradual improvements.
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Because that's an abstract concept, right?
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But a chat with a customer, that's tangible.
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Showing 1361–1380 of 22,801 · page 69 of 1141
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