Arvid Kahl
speaker
22,801 appearances
96 recordings
1 series
first heard Aug 2024
last heard 3 Apr
Arvid Kahl’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 23 in all, peaking in Jan 2026 with 5.
Appearances
So if you would rather just build your own thing instead of dealing with banks and financial regulators,
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Go check out paddle.com as your Merchant of Record payment provider.
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Now, here's what I've come to understand about this transition that these founders have been experiencing.
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One of the biggest threats to the success of a new software business is the encumbrance with parts of the old one.
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And I don't just mean like time commitments or scheduling conflicts, that happens too, but I mean the mental models, the assumptions, the instincts that served you so well before.
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They might be actively working against you now, running or trying to run a SaaS.
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The very things that made you successful in your previous career could actually be preventing success in this new one.
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So let's talk about one of the big ones.
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That's urgency and immediacy.
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It's something that, particularly when you work on a low-touch, highly automated software as a service business, it comes at a completely different time and in a completely different shape than what you're used to.
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When you're freelancing or you're consulting and your client has a problem, this tends to
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A big issue because it is right, it is a real thing, no matter what it is.
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As long as they don't express a problem, you're doing okay, you're doing all right.
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But the moment something goes wrong, the urgency and immediacy of these problems is palpable for both parties, and it often self-amplifies when you interact with a customer.
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Because when a client tells you something is wrong, you promise to fix it, and you talk with them, and it becomes a high priority, and there's back and forth and things kind of
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either escalate in a good or in a bad way, but urgency causes more urgency.
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Why?
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Well because you have so few clients, or at least you tend to if you work in a freelancing position.
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Retaining any one of them is probably the most important customer success mission that you might have.
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So when you have five or ten people paying you a couple thousand dollars a month, acquisition all of a sudden is not even required anymore unless you have churn.
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Showing 1581–1600 of 22,801 · page 80 of 1141
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