Arvid Kahl
speaker
22,801 appearances
96 recordings
1 series
first heard Aug 2024
last heard 3 Apr
Arvid Kahl’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 23 in all, peaking in Jan 2026 with 5.
Appearances
They've benefited at great length from infrastructure and tooling built on open standards that facilitate free exchange of data and ideas.
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Yet when it comes to their own software business, they hold the opinion that you should have as much vendor lock in.
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As possible when it comes to your users.
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The moment somebody signs up on your platform and invests the data into it, I've heard a lot of founders say, unironically, you have to lock them in.
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Make it as hard as possible for them to leave.
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That's gonna make you money.
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And that is a retention strategy for some.
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I think it is a horrible practice.
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So today let's talk about why and why you shouldn't.
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Quick word here from our sponsor, paddle.com.
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I use Paddle as my merchant of record for all my software projects.
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They take care of all the taxes, currencies, decline transactions, updated credit cards, so many things that I don't have to deal with so I can focus on my product.
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If you want to do the same, just build your own thing, check out paddle.com as your payment provider or merchant of record.
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They also allow you to leave their platform and take your data with you.
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Right.
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There is a migration path off there.
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So that might be interesting for you as well in the context of today's show.
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Now, I believe that you actually increase your retention and strengthen your product by making it as easy as possible to import and export data at any given point.
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And I'm gonna make a case for this today.
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If you already think this is true, if you already like the idea of allowing your customers to import and export data as much as they want, well, you might come away with a couple ideas on how to make this even easier and how to communicate it more clearly to your customers.
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Showing 1741–1760 of 22,801 · page 88 of 1141
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