Ashwin Sreenivas

speaker

310 appearances 1 recordings 1 series first heard Jul 2026 last heard 31 Jul

Ashwin Sreenivas’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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The a16z Show · How Enterprise AI Really Gets Deployed · 31 Jul 2026 podcast

They can't do this for you because they can't make it economical, right?

It is not a lack of desire to do this for their customers.

It is just that the unit economics don't support that.

And so effectively, all we're doing here is saying, okay, if you could give them that experience for 10 cents, all of a sudden it is economical and they'd want to do that.

Now, to the point of...

Does that mean CRMs go away?

I mean, my answer is no, because if you have a company today where your concierge is a human being, they still write your info in a CRM so that they can track it for later.

And I think when we have these AI agents, they will need somewhere to put that information.

So I don't necessarily think those kind of auxiliary pieces of software go away because...

for us as we're building these concierges, our goal really is how do we create that great experience?

We will still need places to put that data somewhere, right?

Yeah.

I think the models have gotten very smart over the last several years.

And the two of us will often use it to brainstorm ideas because they are genuinely very smart at coming up with great ideas.

However, the bottleneck, I realize, at least for a lot of the work that I do, is business context.

There's a lot of context for every idea around, okay, the constraints that we have, the goals that we're going for and things like that, that is difficult to re-explain to the agents every time.

And so I actually spent a while building agents for myself to capture all the business context well.

So it just kind of looks over my shoulder all the time and is constantly compiling context on, oh, here are the people that we've hired.

Here are the people that we need to hire.

Here are the deals that we're working on.

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