Ben Newman
👤 SpeakerAppearances Over Time
Podcast Appearances
I fly in from Austin, but I work on a $7 billion solutions team for Austin, and we're struggling in some areas of our leadership.
So let's get on the phone and talk about it.
They hired me for a year.
Microsoft only gives you a one-year contract as a coach or consultant.
He told me that up front.
I go to the first retreat, and I say to them, I say, hey, what's holding you back?
You're a $7 billion solutions team.
There's 350 to 400 people, 12 leaders that are sitting in this room.
What's the toughest thing?
They said it's bandwidth.
It's really hard.
When we fail, we typically have to fail forward because technology, you can work on something.
It changes fast.
It's hard.
There's so many people that we have to manage.
I said...
Let me share something with you.
I said it's called unexpected intentional touches.
I said, so let's say one of you has a team of 40 and you work 20 days.
Twice a day, make sure that you slow down enough to tell people on your team how much you care.