Ben Newman

I said, so let's say one of you has a team of 40 and you work 20 days.

Twice a day, make sure that you slow down enough to tell people on your team how much you care.

Tell them thank you for the hard work that they're doing.

Tell them that you appreciate the little details of how they attack their opportunity.

So long story short, we get to the end of that first year.

Leif calls me.

He says, I got good news and bad news.

I said, what's the bad news?

He says, you're fired.

I said, I'm fired?

He said, yeah, I told you you only get one year.

I said, well, what's the good news then?

Because that's not good news.

I said, that is bad news.

He said, we received the highest health score in the entire world from Microsoft.

So they tracked certain KPIs for their leadership teams in order to spit out a health score.

His team of 12 had the highest health score in the country.

I'm sorry, in the world.

He got elevated to an international leadership position.

One of the 12 became elevated to running that $7 billion group.