Ben Newman

speaker

463 appearances 2 recordings 2 series first heard Oct 2025 last heard 29 Apr

Ben Newman’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 2 in all, peaking in Apr 2026 with 1.

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I get together for the last ever meeting.

I told him, I said, I've been fired, but congratulations on the great work you did.

I said, what was the difference?

10 out of the 12 said unexpected intentional touches.

Just from that little touch.

So sometimes as leaders, I think we have to slow down and remember it's the little things that make the difference.

You don't have to remember some big dissertation or speech.

It's the little things of reminding people you're important, you're appreciated, and I love the energy you bring to our team.

And that's exactly what happened.

I think they got so big, they're like, well, you don't have to do it.

There's so many KPIs we're managing.

I said, you need to slow down and recognize the little things, the emotion that's what drives all of us.

Because then that connects you to the standards of doing it.

If you feel recognized and appreciated, I'm going to attack the work.

I'm going to attack the standard.

So, yeah, the eighth one came out a couple years ago.

The next book is actually going to be called The Process.

So really, really excited about that.

I've got my hands in so many different things with so many different teams and the work we're doing right now.

So we have started the process of writing the book.

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