Bettina McMahon

speaker

110 appearances 1 recordings 1 series first heard Jul 2026 last heard 6 Jul

Bettina McMahon’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Hell no.

So I think there's a real difference in where you would apply Shadow IT as a strategy and certainly in Health Direct.

we kind of say to our own teams, if there are tools out there

That you want to try.

We want you to try them, not wait for IT to decide whether you should or not, because they're worst place to decide.

It's you.

But here are the ways in which you experiment.

Here's the soundbox.

And if there's merit in it, this is the process you'll go through for us to kind of check it's, you know, secure, affordable.

Ethical, environment, you know, all of these other kind of things.

Um, but consumer-facing stuff is completely outside that framework.

Um, and so I think that's where you also for us, we've got a bit of a process to look at well, what is quality and what do you need?

But having something where you've got an digital service like the one that Chris offers.

to kind of look at well, how might you assess that?

What's your framework?

What are your criteria?

Would be extraordinarily helpful.

The only thing I'd add based on this conversation is is the critical step is getting the tools into the hands of patients.

So that's the next thing.

But that's not the outcome.

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