Brad Sugars

So get and keep sort of thing.

And then number three, get and keep people, your employees.

So business really is get customers, keep customers, get people, keep people.

If you can do those things, which interestingly enough, what does that mean business is all about?

Humans.

So if you focus on the value you add to your customer and the value you add to your staff, your team, then you can succeed at business.

sped up a lot of things.

Yeah.

So when I first started in business, Mike Bash, who was one of the founding presidents of Federal Express, he said to me, Brad, 80% of business is routine, so systematize it.

And 20% of business is not routine, so humanize it type thing, train the people.

Well, I think we're going that 80% of business will be AI, meaning bot.

Now, if you look at the car manufacturing business, it's already 80% bot.

So if anyone wants to see an industry that's already gone, robotics, but whether it's a computer or a robot, that's where we're going.

Like when people said, oh, Apple will never be able to make the iPhone in America.

Americans won't work for that.

They're not going to.

They're going to have robots build it sort of thing.

We live in an age where if we go back in time,

And we go, JFK changed the world by saying, let's go to the moon, right?

And so what did we get from JFK saying we go to the moon?